What Uganda should do to improve financial inclusion: Maria Kiwanuka

Summary of Minister of Finance Maria Kiwanuka at the Launch of FinScope III Survey Report held on 28/11/ 2013 at Kampala Serena Hotel- Victoria Hall


It gives me great honor and pleasure as I join you today to give the closing remarks and to officially launch the FinScope III survey report for Uganda. I want to thank the Economic Policy Research Centre (EPRC) the organizers of this event, DFID the funders and Bank of Uganda the custodians of FinScope and all other stakeholders that have contributed to the success of this project.

The importance of this survey results is underscored by the high levels of financial exclusion prevailing in the country. In Uganda, Financial Inclusion remains a challenge in spite of the many gains and successes we have achieved in the financial sector in the last 20 years.

Financial services such as savings products, credit and loans, payment and money transfer services, provide the population with greater capacity to stabilize and increase their incomes. In addition financial services help individuals and communities to build assets and cope with shocks. Financial products have proven to be great tools that mitigate the effects of low, irregular and unreliable incomes which keep many people below the poverty line.

According to the survey findings, only 20 percent of adults in Uganda had access to a formal bank account and only 12 percent borrowed formally in the last 12 months. Only 2% of adults had any form of formal insurance.

The small numbers suggest a critical need for a further push to the financial inclusion agenda to ensure that the people at the bottom of the pyramid join the formal financial system, reap benefits and improve their financial well-being. Financial inclusion is a central theme for all of us because most of those in poverty do not have access to financial services as already mentioned.

Poverty alleviation is a top priority for the Ugandan Government and financial inclusion is an essential component of the country’s poverty alleviation strategy. It is our hope that greater financial inclusion will ultimately reduce poverty and inequality.

Surveys of this nature are very instrumental in providing data that informs the government and other stakeholders on the level of access and use of different products/ services across the different population segments.
Ladies and gentlemen, allow me to delve deeper into the pertinent issues which must be taken into account by all financial service providers in order to foster financial inclusion.

Assuring savers of the safety of their member-savings
The lack of such assurance can be a great source of suffering to savers whenever there is collapse of any service provider. This is mostly pronounced among the many semi-formal and informal service providers like SACCOs and Community Groups. Prudential regulation and other safety nets for service providers should always be in place to reduce on this risk. In that way, the country will be able to attract more savers into formal institutions.

Reducing lending risk and risk perceptions inherent in lending to key productive sectors particularly Agriculture and SMEs.
While agriculture forms the backbone of the Ugandan economy and provides employment to the majority of Ugandans, there is little evidence that credit is churned into this sector in adequate proportions. Exclusion of agriculture in lending is indeed exclusion of many people especially in Uganda.
It is therefore crucial that service providers should design financial products suited for the agricultural sector, i.e. reasonable priced credit facilities and agriculture insurance. Innovation allows financial products and services to be customized to those who need it and it is crucial for creating a diversity of solutions to financial inclusion.

Expanding outreach through technological advancement
The cost of locating a financial institution branch in a rural set up where the road network is poor, electricity is non-existent, and the population is so dispersed is enormous. It is also expensive for savers who travel long distances to go and deposit small savings in their accounts. The cost of credit administration and borrowing becomes very dire in such situations.

It is therefore important to explore the use of agents and the new technology such as mobile phone banking and points of sale as tools for financial inclusion. Harnessing the advantages that new technology offers may reduce the cost of opening outlets especially in hard-to-bank areas that may initially not be profitable for financial service providers. Technology will continue to offer low-cost solutions and opportunities that were never thought about in the past. Service providers need to harness these opportunities.

Promoting alternative banking methodologies
Methodologies such as group lending in microfinance and Islamic Banking & Finance which use collateral substitutes and other risk-sharing mechanisms that are not used by conventional bankers provide viable alternatives that should be critically assessed. This opportunity should be supported by a flexible (different laws and regulations for different sectors) and strong regulatory and supervisory framework that guarantees safety and soundness of institutions. Innovative financial inclusion works better when a strong legitimate framework balances International Standards and national conditions.

Financial literacy and the improved financial capability within the majority of the population
One of the issues limiting financial inclusion is paucity of information provided to clients and the lack of a good understanding or interpretation of that information. We need a national framework to address financial literacy and financial consumer protection. This framework should assign roles to different stakeholders within the financial sector plus providing for coordination among financial service regulators.

We should design and enhance twinning and financing arrangements with the Ministry of Education and Sports, the National Curriculum Development Centre and financial service providers to roll out a Financial Literacy and Financial Consumer Protection program to schools, colleges and universities.
With these remarks I once again thank EPRC for organizing this event.
Maria Kiwanuka, Minister of Finance-Uganda


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